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Introduction
The Hat Yai economy depends very much on tourism and therefore has a wide selection of hotels and guest houses in all price ranges. At the bottom end of the market are cheap guest houses near to the railway station that seem to be favoured by farang backpackers.
At the top end are the three hotels that form what I refer to as Hat Yai's 'Golden Triangle' - The Novotel, Regency and Lee Gardens Plaza hotels. These are more in line with the standards of luxury and comfort that are expected from many Malaysian and Singaporean visitors, after all it is visitors from these countries that make up the bulk of Hat Yai's tourist industry.
In the middle range are many budget hotels, the like of which can be found throughout Thailand. Not exactly luxurious but functional and cheap.
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Busy Periods
Last updated: 18th September 2011
Hat Yai isn't like the farang tourist resorts in Thailand, which have high and low seasons at different times of the year. The tourist trade in Hat Yai is fairly constant throughout the year with peaks at certain times.
Hat Yai is a rest and recreation resort primarily for Malaysians, but also for Singaporeans. They tend to come for the weekend and the town starts to get busy on a Thursday. Fridays and Saturdays can be manic but there is a distinct difference on Monday mornings after most of the weekend tourists have gone home.
Malaysian public holidays and long weekends are also another busy time. The end of Ramadan may be a celebration for Muslim Malays but it's also a public holiday for everyone in Malaysia and consequently Hat Yai is always jam packed with Chinese Malaysian tourists at the end of Ramadan.
There are also some other events in the Hat Yai calendar that are well known to Malaysians and these times tend to be very busy. For example, there is a huge merit-making ceremony in August with over 10,000 monks in attendance, and the Chinese vegetarian festival in September attracts a lot of ethnic Chinese visitors.
I mention this because depending when you arrive will affect how easy it is to find a decent place to stay. There are so many hotel rooms in Hat Yai that it will always possible to find somewhere to stay but what is available may not be exactly what you had in mind.
Most visitors are ethnic Chinese. Malaysians make up the bulk followed by Singaporeans but there are a growing number from Hong Kong and mainland China. Because of this, Chinese New Year can get very busy and hotels get booked up well in advance.
If you are planning to visit Hat Yai in late January or early February, do an Internet search to see what date Chinese New Year falls on that year. If you are coming at any other time of year alter your search to 'public holidays Malaysia'.
If your visit coincides with either Chinese New Year or a Malaysian public holiday it might be an idea to contact one of the establishments listed in the following pages to make an advance reservation.
If not, don't worry. There are so many hotel rooms in Hat Yai that you can show up at any other time and stay where you want quite easily.
The Western New Year is also a busy time and hotels are normally busy in the week between Christmas and New Year. The local municipality close off some streets at New Year in which they organise a food fair and there is a countdown to welcome in the New Year. Thais pronounce this kow-dow.
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Travel Agent Discounts
You might think that if a travel agent was selling hotel rooms they would add their commission and make it more expensive than going direct to the hotel. Right?
Not necessarily. Travel agents around Hat Yai often offer significant savings on hotel rates at hotels just a few yards away. Find a hotel you like and ask reception what the rate is; the walk-in rate. Then go to a travel agent, such as Konsortium who are located opposite Lee Gardens Plaza, and ask them what rate they can give you for the same hotel. It will probably be cheaper.
Bear in mind though that the rate quoted by the hotel may include breakfast for two whereas the travel agent price may not. Make sure you find out exactly what is included and then work out what suits you best.
If you use a travel agent to book a room you pay the agent who will give you a voucher which you then take to the hotel. It can be a simple way to save money.
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Booking Accommodation
With hotels and guest houses wanting to keep their rooms full to maximise profits, you would think that the process of booking a room would be straightforward and easy. Unfortunately, some things (actually, many things) in Thailand are never straightforward or easy. Even things that should be very simple.
The Internet is a big part of our lives these days and people want to use it to organise their lives. This happens in Bangkok and in other countries but things are a little different in provincial Thailand.
While researching accommodation in Thailand I collected many business cards. Some had website URLs for the establishment which simply didn't exist.
Another reader was trying to book a room at the Wungnoy Hotel and told me that the website didn't work. When I looked, I saw that the website in question was just one page and that it consisted of just an "image" of a website. It wasn't a real website at all, and of course none of the links worked. It looked great (apart from the appalling English) but it was completely useless. Image is always far more important than substance in Thailand; who cares if something doesn't work, as long as it looks good?
Another reader had been trying to book a room at the Mayflower Grande by e-mail but wasn't having any luck. I called the hotel and asked about their e-mail system. They confirmed that they had an e-mail address but the woman I spoke to told me no one checks it. Marvellous.
I've had the same problem with Thais not responding to e-mails. Another problem I've experienced personally is calling a hotel to make a booking. They confirm the booking but when I arrive no booking exists.
Thailand is an extremely frustrating country at times.
What can you do? You can make a booking through a travel agency (on-line or a bricks and mortar establishment) and let them deal with the hotel. However, it is not possible to book many of the smaller places this way.
Many Thais don't respond to e-mails so calling by phone is generally a better idea. The problem then is that most Thais have very poor English skills. Even if you speak some Thai, as soon as the Thai realises you are a foreigner they will stop communicating and won't even try to understand what you're trying to say.
Most places have a FAX number and maybe they actually answer FAX requests, but I don't know.
You can just turn up without a booking but if you arrive when half of Malaysia is having a long weekend in Hat Yai you may have problems finding a room.
It's not quite as bad as I've made out because there are lots of hotel rooms in Hat Yai and finding a room isn't generally a problem but as I said above, even the simplest things can be very frustrating in Thailand.
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Long Stay Accommodation
Most visitors to Hat Yai tend to stay just for a few days. Farang backpackers travelling up and down the peninsula stay for even less. Ideally, most would prefer to pass straight through but they are sometimes forced to stay overnight to get their onward connection.
Nonetheless, I have provided some details about long stay accommodation for people who are interested in longer stays or perhaps they will be working (or teaching) in Hat Yai.
Hat Yai has a lot of rooms for rent at the bottom end of the market for local Thais or for Thais who have gone there to work from other parts of the country and want to keep their expenses to an absolute minimum. To be frank, these aren't very pleasant at all and wouldn't suit many Westerners.
More upmarket long term accommodation can be difficult to find but a few decent places do exist. Of course, staying in hotels is one option for long stays but it gets expensive and it isn't very personal or homely.
Houses are actually very cheap to rent, especially if you are willing to live a little way out of town. They can be as cheap as Bt3,000 a month. Utility bills are extra and it will be necessary to spend money on furniture, bedding, towels and kitchenware etc.
All of these items are relatively cheap in Thailand but obviously this wouldn't be worth doing for just a few months. If living in a house you will need to take care of your own security. Bag snatching and house break-ins are a big problem in Hat Yai; just look at the number of window bars and barbed-wire fences outside Thai houses.
A Thai friend of mine was burgled about five times in one month. He ended up just leaving the door open so the thieves could get in without causing any damage. Most apartment buildings have 24-hour security guards and CCTV so you don't need to worry as much but you still need to be careful. There was a spate of break-ins at my apartment building before the thief/rapist was caught.
For more information see Living in Hat Yai.
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Short Stay Accommodation
I have included some hourly-rental places in the listings that follow. A few of Hat Yai's more classy hotels rent rooms by the hour for purposes that should be obvious.
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Disclaimer
These are not reviews as such and I have not stayed in the majority of hotels listed below. I have tried to include some basic information (location, contact details, room rates, facilities, etc) and a photo just to give anyone interested a very general idea.
In addition, I have made some comments based on my initial impressions. How new is the accommodation? What state were the rooms in? What kind of people tend to stay there? How friendly - or otherwise - were the staff? Is the location convenient?
A couple of people have contacted me through this site with comments about Hat Yai hotels they have stayed in and I have added these. Guest comments remain completely unedited and their inclusion does not necessarily indicate that I agree.
Nothing here should be taken very seriously. You may love a place I detest, and vice-versa. We all have very different requirements and different ideas about what makes a place good or not.
Room rate information was provided by the individual establishments and was correct at the time of posting. You may find that there has been a price increase, or you may even be offered a lower rate. If you are aware of any changes you can always contact me so that I can amend the information here.
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Feedback and Requests
Do you have any comments about a Hat Yai hotel you have stayed at that can be posted here? Are you interested in somewhere I haven't listed? Have I made a mistake with any of the information below? Was I completely off the mark with any of my comments?
As a guide, this information is only useful if it is accurate. I don't have time to constantly review changing situations with Hat Yai hotels so this is where you can help me. I can be contacted using the tab at the top of the page.
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Hat Yai Accommodation Listings
I have now divided this section into several pages. For more Hat Yai accommodation options see links at the bottom of each page.
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