Introduction
I'm not the best person to talk about shopping because I have never been the type that goes shopping as a form of recreation. I go shopping when I need to buy something.
Bargains do exist in Hat Yai but maybe not for things you were expecting. There are lots of vendors on the streets and at the local markets but I would not describe this particular shopping scene as offering good shopping. Most of the clothes, sunglasses, luggage, etc. that they sell is generally poor quality and won't last very long. The goods aren't actually that cheap either.
I stopped buying things from street vendors and markets a long time ago. Clothes just fell apart after a short time; sunglasses broke; and the luggage was no better. Aftersales service from these places is non-existent. The zip on a small holdall I bought for a trip to Phuket broke after a couple of days. I took it back to the shop after I returned but the woman was completely uninterested and refused to do anything.
On the other hand the big department stores in Hat Yai are very good. Robinson, Diana and Odean are fine but Central is probably the best. They have proper buying departments that check for value and quality, and what they sell is normally pretty good. If you have a problem with anything you can get it fixed or changed. What may come as a surprise is that the department stores are often cheaper than the street vendors.
Sales and Discounts
Supposed 'Sales' are a complete joke and nothing is ever sold at the 'original' price. Items arrive on the shelves with two prices: a hypothetical original price and a sale price. Other countries have laws about this kind of thing but not in Thailand.
I wouldn't mind if it wasn't for the fact that sales assistants also try to insult my intelligence by repeatedly telling me about imaginary discounts. By definition, an item is only on sale if it was previously offered for sale at a higher price but that is never the case in Thailand.
Quite often, when you buy clothes, you will get a 'discount' coupon. So does this mean the coupon entitles you to an additional, genuine discount next time? No.
It's all gamesmanship and shops will always do whatever they can to get the highest price for whatever is sold.
If you are just passing through Hat Yai and see goods supposedly 'On Sale' don't be tempted to buy, thinking that you have arrived at a good time. Everything is always 'On Sale' for 365 days a year. In other words, nothing is ever on sale.
Electronic Equipment
I would suggest that buying anything electrical from the market or on the street is a gamble. Few items come in their original boxes but are just repackaged in a plastic bag. There isn't much choice either. At one point I was looking for a shortwave radio but all the market vendors had the same models - weird brands from China.
Basic computer and camera equipment is available in Hat Yai but I stress 'basic'. If you want anything that is a bit unusual it is unlikely you will be able to find what you want. Hat Yai isn't Bangkok or Singapore.
I have bought quite a few cheap memory cards and flash drives from Hat Yai markets. Most were fine but one wasn't. After taking about 150 photos I suddenly saw a message on my camera that said the memory card wasn't formatted. It prompted me to format the card but by doing so I would have lost all my photos.
If you buy something with a problem and then leave Hat Yai you aren't going to be able to take it back. Even if you live in Hat Yai, customer service can be bad. I returned my faulty memory card but it took four months to get my money back.
As I said, it's a gamble. Of course, you can reduce the risk by buying from a proper shop but then you will pay accordingly higher prices.
Fake, Pirated and Illegally Imported Goods
These things are all very much part of the Hat Yai shopping scene. At government level, there is lots of rhetoric about what is being done in Thailand to clamp down on this trade. But of course, the image that is presented to you in Thailand is never representative of what actually goes on.
There are lots of fake goods; while pirated music, DVDs, and software are rife. Most of this stuff comes in from China.
Locally, everyone knows what is sold, and where it is sold. If the authorities really wanted to stop the trade, they could do it in half a day.
The truth is that no one really wants to see it stopped. Many Thais make a living from selling illegal goods, and many more can afford to buy expensive music, DVDs and software for very little. Expensive software would be beyond the reach of most Thais, were it not for cheap pirated versions.
Everyone benefits - apart from the original manufacturers, but they're a long way away and they're rich, anyway (according to Thai thinking).
The police turn up at the illegal markets occasionally but all that happens is the vendors roll down their shutters and shut up shop for a few minutes. Then, as soon as the police move on, the shops re-open.
What is perhaps surprising is the scale of this business. In Singapore, I have seen small shops selling pirated software alongside lots of legitimate businesses. I'm not even sure that they exist any more.
In Hat Yai, it isn't just solitary shops but entire markets.
Camera Gear
There are several small photo shops around Hat Yai that process photos and sell small point and shoot cameras but what if you are interested in something more than a small P&S camera? Unfortunately you don't have much choice but there are a few places.
When I first came to Hat Yai the best place for camera gear was Chia Colour Lab near the Singapore Hotel on Supasarnrungsarn Road (Map 1). Later on, the Fuji Shop further up Supasarnrungsarn Road started to stock a lot of gear.
For a while I favoured the Fuji shop over Chia Colour Lab. However, I found their service to be poor. Despite being motivated to buy - and having money available - they could never be bothered to help me.
Conversely, Chia have always been very helpful. I strongly recommend Chia. Their service is good, and their prices are competitive.
You can also find studio lighting kits quite easily in Hat Yai. In between Chia and Fuji (also on Supasarnrungsarn Road) is another photo shop called Yin Dee Silp. This is where I bought a small studio lighting kit.
Equipment that isn't in stock in Hat Yai can generally be ordered from Bangkok and it normally takes a couple of days to arrive. The shop will generally ask for a cash deposit before ordering goods that aren't in stock.
Glasses and Contact Lenses
These items are a good deal and there are lots of shops in town. Just remember to ignore the first price you are given. If you see something you like, start to leave the shop and wait to be offered a sensible price.
You'd be amazed at how even the 'lowest possible price' will be reduced further once you start to leave.
If buying glasses you would do well to already know your prescription. One of the big differences between many 'opticians' shops in Hat Yai and in the UK, for example, is the competency of the person doing eye tests. In the UK it is always a very highly qualified optician and I've always had complete confidence in that person's ability. Some shops in Hat Yai do have properly qualified opticians but not the places that are only open to sell glasses.
Why are brand name eyeglasses so much cheaper in Thailand than in Western countries?
At first, I thought it was because they were fake but they aren't. I bought a pair of Oakley eyeglasses (not sunglasses) for about Bt4,000. A pair of Oakley glasses would be significantly more expensive in Europe or the United States.
When I searched on-line, I found that they were an old design and no longer sold elsewhere. So, this seems to be the reason. Cheap eyeglasses in Thailand would appear to be end-of-line designs, and thus can be sold cheaply.
This doesn't bother me at all, but if you are a dedicated follower of fashion and need to always wear the latest fashions, it might.
On the subject of eyesight, there are places in Hat Yai offering laser eye surgery. It is not a subject I have done much research into but I believe that the prices are quite low. My experience of hospitals in Hat Yai has been fairly positive so I would expect doctors performing eye surgery to be competent. This procedure shouldn't be taken lightly. You need to do lots of research and in my opinion your decision on where to get it done shouldn't be based on cost.
Shoes
I think shoes are a good buy in Thailand. Not the type of footwear that tourists wear in Thailand, but ordinary business shoes. I used to spend lots of money in England on expensive shoes on the basis that it was a false economy to scrimp on shoes or mattresses because you always depended on one or the other.
However, paying lots of money didn't always guarantee comfort. I have bought shoes in Thailand for a fraction of the price and they have been well made, smart and comfortable.
Diana and Robinson have probably the best selection of shoes but - as usual - Central has the best quality (and the highest prices).
Cheap Furniture
Of course, tourists and backpackers coming through Hat Yai aren't going to buy furniture but if you plan to live in the area and rent a house you might need to. There are many shops a little way out of town with really nice home and office furniture at giveaway prices. I have bought things I know I will leave behind but even if I get six months use out of them they will still be good deals.
One thing I bought that I never expected to buy was a safe. It was Bt5,000 (about 70 UK pounds) and a real bargain for the peace of mind it gives. I'm sure that in the UK an equivalent safe would cost five or six times what it cost in Hat Yai.
Presumably shipping costs would wipe out any savings of buying furniture in Thailand and getting it sent home but it might be something that is worth looking into.
Superstores
Mall culture has reached Thailand and, as a result, huge shopping centres have sprung up in recent years. British-owned Tesco Lotus (near the Prince of Songkla University) is popular with Thai families at the weekend. In addition to shopping there are also restaurants and things to keep the kids amused. Another big plus-point is that the supermarkets are all air-conditioned and thus provide a cool sanctuary for Thais in the hot season, many of whom don't have air-conditioning at home.
French-owned Carrefour, another huge shopping mall with restaurants and markets, was the last of the big superstores to open a branch in Hat Yai and there are also branches of Big C and Makro.
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